FAQs

Customers can select their favorite products, choose their size and color (if applicable), then click the “Add to Cart” button. Once they have selected all the products, customers just need to go to the shopping cart and follow the steps to check out

It is not required, customers can shop as a “guest” without creating an account. However, creating an account makes it easier to track orders and receive special offers.

If the order has not been processed and shipped, customers can contact customer service immediately to request a change or cancellation. Once the order has been shipped, it cannot be canceled.

The typical delivery time is 7 – 15 business days for addresses within the United States. However, the time may vary depending on the specific location or shipping status.

No. We currently only support shipping within the United States

After successfully placing an order, customers will receive an order confirmation email with a tracking number. Customers can use this number to check the status of the order via the shipping unit’s website.

Yes. We accept returns within 30 days of receipt, provided the product is unused and has the original tags. Please refer to the Return Policy for more details.

If you return the item in the correct condition, we will process the refund within 5-7 business days after receiving the returned product. The refund will be made to the original payment method.

If you receive a defective or incorrect product, please contact customer service immediately for a free exchange or return.